Privacy Policy  

Information Collected

I receive, collect and store any information you enter on my website or provide to me in any other way. In addition, I collect the Internet protocol (IP) address. I use software tools to measure and collect session information, including page response times, length of visit on pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information such as reviews of the tour and images of you on the tour (if you provide permission).

 

When you conduct a transaction on my website, as part of the process, I collect personal information you give me such as your name, address and email address. 

 

I keep your information for a minimum of 6 years in case you book another tour through me I have your information at hand such as any allergies or dietary requirements you may have. I only use your information for the core business such as for sending invoices, google analytics. I may send emails at the end of the tour asking to use an image of you on my website and to ask about your experience of the holiday.

I use the information for marketing and to find out where my clients are coming from in the world to better advertise my tour. I do NOT sell your information onto 3rd parties, send spam or use email add campaigns.

My company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Payment

All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my service providers.

 

Refunds

80% refund available until 30 days prior to check-in; 50% refund available 15 days prior to check-in; 25% refund available 6 days prior to check-in; within 5 days of check-in there will be no refund.​

If you wish you can also pay the full amount for the tour when I collect you.

 

Communication 

I may contact you to collect fees or monies owed, or to contact you to give you information about changes or updates about the tour. I will also contact you to provide general information such as items to take and pick up arrangements for the tour or for any other reason necessary to contact you. Also for applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail

                                                                       

Cookies

My website uses cookies and collects information such as Internet protocol (IP) address and measure and collect session information, including page response times, length of visits on pages, page interaction information, methods used to browse away from the page, devises used to browse the website The information is used to moniture the activities on the website and will be used to make changes to better my business. This information is stored securely on google/analytics. The information collected by the cookies such as the IP my be kept permanently.

 

3rd person apps

All apps on this website adhere to GDPR compliant 

                                                                     

Right to be Forgotten 

If you don’t want me to have your data anymore, please contact me at info@tistelwildlifeguiding.co.uk

                                                     

Personal Information

If you would like to: correct, amend or delete any personal information I have about you, you can contact me at info@tistelwildlifeguiding.co.uk 

 

Policy Update

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances.

Last updated 24/5/2018

RESPONSIBLE TRAVEL POLICY FOR NORWAY 

Environment

Fulufjellet National park which is connected to an adjacent National park in Sweden. The park is found in the county of Hedmark which has the largest moose/elk population in Norway and the second largest bear population in Norway. The National Park also contains wolves, lynx and wolverines. As for bird life you can find golden eagles, capercaillie, other grouse species such as black and willow and varies passerine species such as pipits and bramblings. Wood ants are very noticeable as they form mounds out of wood and other material they are also one of the largest species of ants in Europe.
All rubbish from the holiday will be taken to a local recycling centre after clients have been dropped of at the airport. The Norwegians recycle most of their rubbish by reusing it or turning it into energy such as to create warm water they also export their rubbish to Sweden to be recycled in a similar way. Scandinavian countries have a much healthier approach to dealing with their rubbish compared to Great Britain.

 

Community

A % of my annual net profit will goes to NOAH which is an animal right charity which helps change people's view of animal rights in Norway. They have a large voice in Norway they do rallies for changes in the laws such as for banning fur and using animals in circuses they also work with restaurants to do a vegetable day which has become popular in some Norwegian towns. NOAH does play a role in the way peoples view Norway as they help change the laws on animal rights, People will have a greater appreciation for Norway and this will bring more tourists to this amazing country. I will aslo be giving a % to PADS a local dog kennel in Perthshire. ''The greatness of a nation and its moral progress can be judged by the way its animals are treated''-Ghandi. 

As the National Park is also used by local people we will be quiet so not to disturb the wildlife or to ruin local peoples experience of enjoying Fulufjellet National Park. We will also move locations several times on the holiday so not to cause damage to the land we will be camping on. We will follow the right to roam laws to have good relationship with the local community.